Look, I'm going to start off by saying that it's a shitty situation when plumbing is involved, literally. Most of it is underground, hard to locate and includes one of the most destructive elements on the planet... water. So when something happens in your home related to plumbing, it's terrible.
That being said, today I had the fortune of having Danny and Galviz service my home today for plumbing issues and after several hours of different types of well communicated work and $$$ later, I couldn't believe the level of professionalism AND down-to-Earth service I got from these 2 gentlemen. From knowing which steps to take to find out certain information to helping out IF possible with cost, these gentlemen knew how to take my home-disaster and make it seem a little less painful. I cannot blame them for what had happened and I cannot blame them for the cost to fix them, but I can pin on them the level of customer service professionalism they were able to provide.
This wasn't the first time I called on them for assistance and this definitely won't be the last. Thank you Danny and Galviz for doing what you can to make this more manageable and workable for my home and family.
- Joshua C.